A NEW DEVIL'S DICTIONARY: SAMPLE 0003
I'm compiling terms overheard during meetings in Silicon Valley into a new Devil's Dictionary. Here are a few more entries.
Customer - (n)
The esteemed figure at the center of all of our efforts, so long as they ask no uninvited questions and pay on time.
The esteemed figure at the center of all of our efforts, so long as they ask no uninvited questions and pay on time.
Customer Experience - (n)
Veni, vidi "Error 404."
Customer kickoff - (n)
A celebration marking that brief moment after a contract has been signed and before it has been broken.
A celebration marking that brief moment after a contract has been signed and before it has been broken.
Customer relationship management - (n)
Ten syllables used to insulate the space between supply and demand.
Ten syllables used to insulate the space between supply and demand.
Customer support - (n)
Similar to an athletic support, but not treated as well.
Similar to an athletic support, but not treated as well.
I hope you enjoyed these. I'll post more next week.
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